Built on a simple idea: answer for your work.
Too much of this trade runs on disappearing acts — a smooth sales pitch, a deposit, then a crew you've never met and a phone that stops getting answered. ProCoats was built as the opposite of that.
The person who quotes your job is the person accountable for it. We're licensed and insured, we put real numbers in writing, and we communicate before, during, and after the work. The job isn't done when we say so — it's done when you've walked it and agreed.
Owner-operated means owner-accountable.
ProCoats is run by Brandon B., a Richmond local. When something needs to be said about your project, you hear it from him directly — not relayed through a salesperson who's already moved on to the next deal. That's not a marketing line; it's how the business is structured.
Restoration-minded, not roll-and-go.
Anyone can roll color over a problem. We fix what's under the paint first — because a finish only lasts when the surface beneath it is sound. That discipline is the whole reason our work holds up, and it's why Short Pump and the West End keep calling us back.
When it comes to your home, why risk it?